There are plenty of good deals available on the Internet, but often those deals come at the expense of customer service, reasonable shipping times and rates, and just plain reliability. And that’s really lame. It can be so difficult to find an etailer that has it all, so let me tell you about one of my very favorite deal websites: Mamabargains.com.
If you haven’t been there yet, Mambargains.com is a “One Deal At A Time” store. Each day, between 2 and 10 items are featured one at a time, all at drastically reduced prices over retail–often over 50% off! But you have to be quick, because once an item sells out, the next item comes up. Some items sure do go quickly, and then you’re left thinking, “OMG, I totally shouldn’t have hesitated on those shoes (the ones where the phrase ‘Mouse’s favorite shoes’ utterly fails to convey the degree to which he loves them) because now they’re sold out and Mouse is going to go completely shoe-less until Mamabargains.com offers shoes again!”
And there’s nothing sadder than a toddler who refuses to wear any other pair of shoes even though his heels are sticking out over the back of the sandal. And then people look at me like, “Um, I don’t know if you noticed, but your kid’s shoes don’t fit,” and I’m like, “I know!!! But I got them from this totally awesome website called Mamabargains.com and they were such a great deal it would be idiotic to buy them anywhere else, so instead I obsessively keep track of the deals on Mamabargains waiting for them to come up again!”
There’s a reason why their tagline “Get Hooked” is so apropos.
Also, I’m really excited that I just got to use the word “apropos.”
But the best thing of all is their AMAZING customer service, and if you choose USPS Priority mail, their shipping is so fast I’m pretty sure they send the box out about 5 seconds after you complete your purchase. Which is perfect for a completely impatient person like myself.
I recently had the opportunity to ask Jessica, the Mama behind Mamabargains.com, a few questions and got some pretty cool answers:
Every successful business starts with a great idea. In your case, the idea came courtesy of a sleep-deprived dream. Did you ever dream that MamaBargains.com would become the site that it is today?
Naturally, I had very, very big ideas for what our little website could become and always knew in my heart that we would find many successes. However, I had no idea that MamaBargains.com would catapult to this level in less than three years. We have nearly 60,000 Facebook fans and fill countless orders daily….it is humbling! It is amazing to think that it was just March 2008 when we “pulled the trigger,” so to speak, and purchased 500 Timi & Leslie diaper bags (which we stored in our residential garage in the early pre-warehouse days). It seems forever ago that Stan and I were spending our evenings, after the babies were in bed, fulfilling orders for the day. In reality, it is just a short time later that we are fully-staffed (with an incredible team, I might add) and though we often are still helping with order fulfillment (and every other aspect of the day-to-day activities), we have many, many more hands helping.
You offer products from well over 300 companies, many of whom work exclusively with MamaBargains.com. What have been some of your favorite products or deals?
There have been so many incredible offerings; this is a hard choice. There is little more exciting than the arrival of a new product in our warehouse…the unpacking, organizing, photographing, feature verbiage drafting…we are all like kids in a candy store here when first-time features. I always love new strollers, as I know this is a necessity for all moms, and one where you certainly could spend some serious money. In recent months we have featured the Easy Walker QTRO and DUO, both at more than half off, which is a crazy incredible deal. Our moms love getting the luxury of a high-end stroller for a fraction of the cost. I also love working with vendors that design exclusives for MamaBargains.com
such as Taylor Joelle and Baby Star. We also worked this year with Itzy Ritzy to feature their Snack Happened bags for the World Food Programme Charity, which was different and unique. We realize how fortunate we are to have healthy, well-fed children and so it was a pleasure to partner with an incredible brand, an incredible charity and our incredible customers to make an incredible impact on the growing epidemic of hungry children.
What have been some of your favorite moments over the last two years?
Again, there are so many to name. The past few months have been nothing short of euphoric, starting with the partnership with Procter & Gamble brand Luvs in the summer. Our national recognition with this partnership grew incredibly….we have more and more vendors looking to work exclusively withMamaBargains.com
, in large part because of the integrity in which we operate. In addition, we have many brands wanting to be a part of our “mom community” realizing our incredible base of loyal customers. We’ve also been recognized this year as the Number Four Leading Moms in Business by Startup Nation, won acclaim as the Fastest Growing Company of the Year from the prestigious Stevie Awards for Women in Business and recently found out we will be featured inUtah Business
as one of their “Forty Under 40” leaders in Utah. All of this while our sales continue to grow at exponential levels. Wow! Somebody pinch me please….it is with incredible gratitude that we look back on 2010, and we look forward to all 2011 will bring with great expectations.
With an average of 1.8 million page views per month, what is your secret to success?
Customer engagement…without a doubt. There are many days and nights you will find me personally responding to nearly 60,000 Facebook fans requests and discussions. I embrace the opportunity to share my experiences as a mom and business owner with all of our customers. I recognize these people are spending precious time away from their families to make educated, valued purchases, and so I do everything in my ability to make it a great experience all around. We also have a long list of Facebook moderators and incredible customer service technicians that are available and willing to chat and provide insight/advice. The community MamaBargains.com
has created with our Facebook fans is amazing.
What can we look forward to in the future?
New deals, new vendors, incredible features and more amazing sales!
Oh, and by the way–Mouse’s favorite shoes came up again, so I snagged two pairs. I would have purchased three pairs, but one of the styles was sold out before I got it in my diaper bag (aka shopping cart). Guess I’ll just have to keep watching Mamabargains! Conveniently, I’m totally hooked.
Filed under: Review, Website | Tagged: discount baby products, discount kid's products, great deals on kid stuff, Mamabargains.com, Mambargains, one deal at a time, The Scriv, The Scrivener |