I Want My Dang TV!

I like TV. Quite a bit. But, if you had asked me a month ago if I could completely give TV up for several weeks, I would have stated unequivocally that, yes, I could live without it. Then, on Election Day, my beautiful, beloved, magnificent 42-inch plasma TV died. This TV was 2 years and 6 days old, and it would not turn on. And, yes, we are a one TV house. (If you read the Scrivener’s post about her recent power steering problems, you’re going to think we all are having major issues with our stuff right now.) 

To jump ahead for a second, as I type this, I am currently watching Conan on a borrowed 13-inch TV/VCR combo. 

Yes, that means my TV is still broken. The warranty is expired, but the company has offered to pay for our parts. There is still a huge labor cost we have to pay, but at least they are willing to help us. Or, so we thought. We have spent what feels like hours on the phone with their customer service representatives, and we just cannot get the same answer twice. There is some fax they have to send to the authorized repair shop to actually authorize the repair. They told us this simple fax will take 2 business days to be sent. They also told us that when they receive faxes, it takes 2 business days to log their receipt in to the system. I’m sorry, but are there that many of their televisions out there that have turned to complete crap and won’t work that it takes 2 days to get through the fax queue?

It turns out that our power board is fried, but there is no guarantee that this is the only part that is bad. They can’t troubleshoot the other circuit boards in our TV until the power board is functional. They are telling us that the earliest the power board will be in is tomorrow, although, realistically, we’re looking at closer to Thanksgiving – unless the part is on backorder. If it’s on backorder, it could be weeks. Then, once that part comes in and gets replaced, we’ll see if the TV is operational. If not, we have to wait some more.

Not having a working TV has turned me in to an absolute grouch. I suppose that has something to do with the fact that I missed two weeks of Glee and the premiere of Conan. I do have a laptop with DVD capabilities, and I have a fast enough internet connection that I can watch TV shows on Hulu. But, it’s just not the same. 

We have contemplated buying another TV, but there’s a reason we are a one TV house.  We had a TV in our bedroom for a while and never used it.  And, our girls are way too young to have a TV in their room.  All of this means we’d have a spare TV literally sitting in a box somewhere growing technologically obsolete. We are grateful that a friend loaned us a TV over the weekend (Yay for friends who own multiple TVs!), and we are just going to hope that our dear TV manufacturer decides to get their act together and fix our plasma before we usher in 2011. Please?

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2 Responses

  1. What are they going to charge you for repair? Would it be worth it to check out some of the black friday sales and see if they have any deals that will rival your repair costs?

  2. Stacy, it’s certainly something we’ve considered. But, we bought the TV on one of those amazing no interest for 3 years deals, so we still owe quite a bit on the TV. It doesn’t make economic sense to pay for 2 TVs, and, at the end of the day, our current TV + repair is still cheaper than old TV + Black Friday TV.

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